Location:	Sydney-AU
Category:	Information Technology
Position Type:	Full Time
Job Reference:	PS/1902826A
Attachments:	No File Attached
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Based in Sydney CBD, our client is the leader in their field. They are seeking a forward-thinking National IT Manager to lead their small technology team and ensure seamless integration of solutions that support their dynamic business needs. This is an on-site role, 5 days per week, supporting a company of under 200 staff.

Role Summary 

The National IT Manager will support the execution of technology strategy with a strong emphasis on operational management, continuous improvement, efficiency, and enhancing cybersecurity. Reporting to executive leadership, you will collaborate with a wide range of stakeholders. The role's primary focus will be on day-to-day operations while contributing to strategic elements of business operations. A key aspect of the role is ensuring oversight across critical areas including service management (encompassing service delivery), IT risk management, network and cloud infrastructure, data management and vendor management.

Key Responsibilities

• Manage and support a small internal IT team covering infrastructure, audiovisual (AV) systems, helpdesk, service desk, system administration, and business application support (L1/L2).
• Oversee robust cybersecurity measures, data protection, risk assessments, and compliance with Australian legislation, leveraging frameworks like NIST CSF and ITIL processes to address threats and improve maturity.
• Partner with business functions, including executive management and front-line teams, to integrate technology solutions that enhance project delivery, scalability, and continuous business improvement.
• Manage IT/ICT service delivery, including end-user compute, telephony, standard operating environments, and operational optimisations, with a focus on service management to ensure efficient and reliable service provision.
• Handle budgets, procurement, vendor relationships, and resource allocation with a focus on efficiency, foresight, and ethical technology use, including comprehensive vendor management to optimise partnerships and contracts.
• Drive staff awareness programs, conduct security audits, and ensure proactive management of emerging risks in a construction fitout context, emphasising IT risk management to identify, assess, and mitigate potential threats.
• Oversee network and cloud infrastructure to maintain secure, scalable, and high-performing systems that support remote and on-site construction operations.
• Manage data governance, storage, and analytics practices to ensure data integrity, accessibility, and compliance in data management across projects and business functions.

The Ideal Candidate

• Tertiary qualifications in IT, Computer Science, or a related field; vendor or industry certifications (e.g., Microsoft, cybersecurity-related) highly regarded.
• Proven leadership experience in IT/ICT management with a track record of managing a small, high-performing team focused on collaboration and results.
• Demonstrated expertise in executing IT/ICT strategies, including operational aspects of digital transformation, AI adoption, and alignment with organisational objectives.
• Strong technical knowledge of IT infrastructure, networking, cloud platforms, cybersecurity, AV systems, and emerging technologies.
• Deep proficiency in working across the Microsoft suite, including Microsoft 365, Business Central, and Microsoft Dynamics, with experience optimizing these tools for business applications.
• Proven ability to manage multiple priorities, deliver timely resolutions, and foster continuous improvement for efficiency and scalability, with specific oversight in service management (including delivery), IT risk management, network and cloud operations, data management, and vendor management.
• Exceptional communication and stakeholder engagement skills, with a commitment to ethical technology practices and innovation.